【以案释法】学生被困厕所错过考试索赔13万！法院判了
<p style="white-space: normal;"><br></p><section><section powered-by="xiumi.us" style="outline: 0px;max-width: 100%;box-sizing: border-box;overflow-wrap: break-word !important;"><section style="box-sizing: border-box;"><section style="margin: 22px 0% 10px; box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block; width: 100%; vertical-align: top; border-style: solid; border-width: 1px; border-color: rgb(62, 62, 62); padding-right: 22px; padding-bottom: 22px; padding-left: 22px; box-sizing: border-box;"><section style="font-size: 16px; margin-top: -12px; margin-right: 0%; margin-left: 0%; text-align: left; justify-content: flex-start; box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;height: auto;background-color: rgb(255, 255, 255);padding-right: 10px;padding-left: 10px;box-sizing: border-box;"><section style="height: auto;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;justify-content: flex-start;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: auto;min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: flex-start;margin-right: 6px;box-sizing: border-box;"><section style="text-align: center;margin-right: 0%;margin-left: 0%;justify-content: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 19px;height: 19px;vertical-align: top;overflow: hidden;border-width: 0px;border-radius: 125px;border-style: none;border-color: rgb(62, 62, 62);background-color: rgb(244, 150, 131);box-sizing: border-box;"><section><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="display: inline-block;vertical-align: top;width: auto;min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: flex-start;box-sizing: border-box;"><section style="text-align: center;margin-right: 0%;margin-left: 0%;justify-content: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 19px;height: 19px;vertical-align: top;overflow: hidden;border-width: 0px;border-radius: 125px;border-style: none;border-color: rgb(62, 62, 62);background-color: rgb(210, 237, 244);box-sizing: border-box;"><section><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section></section></section></section></section><section style="margin-right: 0%; margin-left: 0%; box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><p style="font-size: 16px; white-space: normal; box-sizing: border-box;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 小伙小刘（化名）去安徽阜阳市参加阜阳师范大学专升本考试，然而，入住一家酒店之后，因为卫生间门无法打开，他被困在了卫生间16个小时，最终错过了考试机会！</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 他一气之下将酒店起诉至法院，要求赔偿各项损失13万余元。近日，阜阳市颍州区人民法院作出了判决。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> </span><strong><span style="font-size: 17px;letter-spacing: 1px;background-color: rgb(255, 76, 65);color: rgb(255, 255, 255);">入住酒店被困卫生间16小时</span></strong></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 小刘诉称，他是安徽某某经济职业学院2020届应届毕业生，学习成绩优异，2020年7月14日，他到达阜阳市参加阜阳师范大学专升本考试，同日下午3时许入住阜阳市颍州区某某主题酒店房间。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> </span><span style="color: rgb(0, 122, 170);"><strong><span style="font-size: 17px;letter-spacing: 1px;">晚上8时许，他进入卫生间洗浴，洗完后发现卫生间门无法打开，他多次呼叫、自救无果。直到第二天12点多，服务员查房，才发现他被困在卫生间。</span></strong></span><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;">服务员用钥匙无法打开门锁，直至请专业开锁人员才把门锁打开。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 小刘称，他因此无法参加阜阳师范大学专升本考试。此次考试是他唯一一次专升本考试的机会，他因此无法获得与本科学位同等的学历，给他的前程造成无法估量的损失，其精神上遭受巨大的伤害，他因此十分痛苦。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"><br></span></p><p style="font-size: 16px; text-align: center; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"></p><p style="text-align: center; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><font size="1" color="#696969">（图源网络）</font></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> </span><strong><span style="font-size: 17px;letter-spacing: 1px;background-color: rgb(255, 76, 65);color: rgb(255, 255, 255);">错过考试机会起诉索赔13万</span></strong></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 小刘称，事发后，他报警要求协商处理，但是没能达成一致。为此，他将酒店起诉至法院，要求赔偿其精神损害抚慰金8万元；被告承担其参加专升本考试所需的报名费、学习材料、生活杂费等经济损失5万元；被告赔偿交通费、住宿费、餐饮费、考试费等各项费用合计2000元。所有费用共计13.2万元。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 酒店辩称，小刘主张是酒店门锁故障，导致其无法参加升学考试，现有证据不能证明酒店门锁存在故障，即使门锁出现故障，小刘完全有条件通过其他自救途径摆脱困境。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> </span><strong><span style="font-size: 17px;letter-spacing: 1px;background-color: rgb(255, 76, 65);color: rgb(255, 255, 255);">酒店存在过错赔偿4万余元</span></strong></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 阜阳市颍州区法院审理认为，</span><span style="color: rgb(0, 122, 170);"><strong><span style="font-size: 17px;letter-spacing: 1px;">双方是合法有效的服务合同关系，酒店应当尽到保障人身安全的合同义务。</span></strong></span><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;">因酒店的卫生间门锁坏了，致使小刘无法打开门按时参加专升本考试，所以酒店存在未尽到安全保障义务的过错，应对小刘的合理损失进行赔偿。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 由于普通全日制专升本考试的对象是应届全日制普通高职（专科）毕业生，所以小刘错失了唯一的一次普通全日制专升本考试机会，因此，</span><span style="color: rgb(0, 122, 170);"><strong><span style="font-size: 17px;letter-spacing: 1px;">法院酌定被告应赔偿精神抚慰金4万元为宜。</span></strong></span><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;">另小刘为此考试所支付的报名费120元和交通费115.5元，合计235.5元，酒店应予赔偿。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 酒店辩称卫生间的门锁没有出现故障，不应承担赔偿责任，提供的证据不足以证明其主张，法院不予采信。</span></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><br></p><p style="font-size: 16px; white-space: normal; box-sizing: border-box; line-height: 2em; margin-left: 8px; margin-right: 8px;"><span style="font-size: 17px;color: rgb(0, 0, 0);letter-spacing: 1px;"> 据此，法院作出判决，阜阳市颍州区某某主题酒店赔偿小刘各项损失合计40235.5元。</span></p></section></section></section></section></section></section><section powered-by="xiumi.us" style="outline: 0px;max-width: 100%;box-sizing: border-box;font-size: 17px;line-height: 2;color: rgb(0, 0, 0);overflow-wrap: break-word !important;"><section style="margin-right: 8px;margin-left: 8px;outline: 0px;max-width: 100%;box-sizing: border-box;overflow-wrap: break-word !important;">来源：中国普法</section><section style="margin-right: 8px;margin-left: 8px;outline: 0px;max-width: 100%;box-sizing: border-box;overflow-wrap: break-word !important;"><br></section></section></section>
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