商品已拆封就不能七天无理由退货?最高法明确了!
<p style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); visibility: visible; line-height: 1.75em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(0, 122, 170); visibility: visible; font-size: 16px; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;"><span style="color: rgb(0, 122, 170); margin: 0px; padding: 0px; outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;">最高法:不得以商品已拆封为由主张不适用七日无理由退货制度</span></strong></span></p><p><br/></p><p style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); visibility: visible; line-height: 1.75em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="font-size: 16px;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 18px; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"> 最高人民法院27日发布关于为促进消费提供司法服务和保障的意见。意见明确,消费者因检查商品的必要对商品进行拆封查验且不影响商品完好,</span><strong style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 18px; color: rgb(123, 12, 0); visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;">电子商务经营者不得以商品已拆封为由主张不适用七日无理由退货制度。</span></strong><span style="font-size: 16px; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; text-align: center; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"></span></span></p><p style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); visibility: visible; line-height: 1.75em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 18px; font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"> 最高法民一庭负责人介绍,意见从四方面提出30条具体服务保障举措,从消费端、生产经营端、市场秩序三方面入手,增强消费信心,提升消费意愿。<br style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;"/></span></p><p style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); visibility: visible; line-height: 1.75em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="font-size: 16px;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 18px; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"> </span><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 18px; color: rgb(123, 12, 0); visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;">意见加强消费者权益司法保护,以最严举措保护食品、药品安全,加强预付式消费中消费者权益保护,依法整治消费领域“霸王条款”。</strong></span><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; font-size: 18px; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;">严格保护依法成立生效的房屋买卖合同,依法治理哄抬物价、收取高额快递费用导致合同显失公平等侵害消费者权益的行为。</span></span></p><p style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); visibility: visible; line-height: 1.75em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; visibility: visible; font-size: 16px; box-sizing: border-box !important; overflow-wrap: break-word !important;"> 意见明确规定,因快递人员擅自使用快递商品、违规打开快递包装、暴力分拣快递等故意或者重大过失行为导致快递商品丢失、毁损,消费者请求赔偿损失,快递服务提供者依据免责条款提出免责抗辩的,人民法院对其抗辩不予支持。经营者向消费者盲发快递,消费者请求无条件退货的,人民法院应当依法支持。</span></p><p style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); visibility: visible; line-height: 1.75em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; visibility: visible; font-size: 16px; box-sizing: border-box !important; overflow-wrap: break-word !important;"> 同时,意见加强生产经营者权益司法保护,全面依法平等保护各类产权,依法规范违法限制生产经营者建设汽车充电设施、无理阻碍业主建设汽车充电设施的行为;依法惩治生产销售假种子、假化肥、假农药等农业生产资料、伪劣商品等违法犯罪行为;依法整治知识产权领域虚假诉讼、恶意诉讼、滥用诉权等不诚信诉讼行为。</span></p><p style="margin: 0px 0px 24px; padding: 0px; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); line-height: 1.75em; box-sizing: border-box !important; overflow-wrap: break-word !important;"><span style="font-size: 16px;"> 在维护诚信公平的市场环境方面,意见依法规制平台强制“二选一”、歧视性待遇、虚假宣传、刷单炒信、强制搭售等垄断和不正当竞争行为;积极对接消费领域失信名单制度,推动共建失信违法生产经营者信息披露平台,构建有利于增强消费信心的社会信用体系;妥善处理涉商品流通等案件,依法纠正违法设卡、阻碍物流等不当行政行为,推动跨区域物流畅通有序。</span></p><p><span style="font-size: 12px; color: rgb(165, 165, 165);">来源:人民日报</span></p><link rel="stylesheet" href="//bbs.cktcw.cn/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_c89" id="wcn_editor_css"/>
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