乡村振兴 | “小板凳”上话治理——重庆城口创新机制提升基层治理效能 - 城口论坛

官方团队 发表于 2023-9-14 19:57:02

乡村振兴 | “小板凳”上话治理——重庆城口创新机制提升基层治理效能

<section data-tools="135编辑器" data-id="132519" style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-wrap: wrap; background-color: rgb(255, 255, 255); visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"><section style="margin: 10px auto; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; visibility: visible;"><section style="margin: 0px; padding: 10px 15px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; border-width: 5px; border-style: solid; border-color: rgb(221, 233, 254); background-color: rgb(240, 243, 255); border-radius: 10px; visibility: visible;"><section data-autoskip="1" style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; line-height: 1.75em; letter-spacing: 1.5px; font-size: 14px; color: rgb(51, 51, 51); background-color: transparent; visibility: visible;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;">走进重庆市城口县高楠镇“老杨话楠事”群众说事处，不大的房间内座无虚席，老党员杨常发熟练地泡起一壶热茶，四五个村民围着一张方桌畅所欲言。“老杨，我想在镇上找点活干，你们有没有办法？”“老杨，我家门前的垃圾没人处理怎么办？”<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"> <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;">这样的场景几乎每天都能在“老杨话楠事”群众说事处看到，身为基层解事员的杨常发被村民们亲切地称为“老杨”。<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"> <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">城口县高楠镇解事员杨常发（右二）和工作人员深入农户调解纠纷。（罗小芳摄） <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">基层治理千头万绪，小到环境卫生，大到矛盾纠纷，事事总关情。为更好解决群众操心事、烦心事、揪心事，城口县近年来聚焦乡村振兴“治理有效”目标，推行“群众说事、干部答题”工作机制，创新群众参与机制。 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">群众有诉求首先得找到“摆道理”的地方。为此，城口各地以乡镇为阵地中心点，依托综合治理中心和网格化管理模式，搭建起“乡镇说事处、村社说事站、网格说事点”三级平台，帮助有效化解各类矛盾纠纷。 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">“大山里的村民出村困难，那就在自家院落网格点里搬出个小板凳和解事员谈心解惑；遇到化解不开的纠纷，就和矛盾方一起在乡镇说事处喝喝茶，听听法律专家的意见。”城口县委政法委常务副书记易国刚说。 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">“小板凳”上说难事，一壶茶里解难题。如今，在城口，像“老杨话楠事”群众说事处这样的村民说事平台共有143个。 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">干净温馨的城口县沿河乡红岩村群众说事站。新华社记者黄伟摄 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">有问题想反映，又不方便前往说事点怎么办？在城口县沿河乡政务服务中心数字屏幕上，记者见到另一种“说事”办法。“村民有诉求直接登录手机民情信息平台‘下单’，线上接到诉求后会第一时间‘派单’，逐级交由干部线下分类办理。”沿河乡党委书记易伟说。 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">记者看到，一位村民在线上平台反映“沿河乡红岩村2社老粮站路口垃圾箱已满”，仅两分钟时间，线上平台就反馈了处理意见并派出环卫工人现场打扫，不一会，一张清理完成的照片便上传到平台。“为保证事事有回应，我们会定期对派单处理情况进行核查督办，相关干部未能及时完成办理任务将受到问询。”易伟说。 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">城口县基层解事员在收集群众诉求。（宋鹏霄摄） <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">解决了“去哪说”，还得解决“找谁说”的问题。走进沿河乡红岩村王家院子，院落长王仕海正带领院落里几户人家打扫院落卫生。王家院子共有常住农户19户88人，返乡发展的村民王仕海主动带领大家整治院落环境；谁家娃儿放学没人管，王仕海和妻子就在院里办起课后学习室…… <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">“热心肠”王仕海当选为院落长和说事点的解事员。村民们都说，“王院落长说话好使。”今年大年三十深夜，院里一对夫妻因外出打工的矛盾爆发激烈争吵，王仕海听到动静赶忙从床上爬起来，拉住了赌气要出走的丈夫。“把这家丈夫劝住后，过完年我帮他一起找了个干建筑的活，有了稳定收入，两口子也不吵了。”王仕海说。 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">城口各说事平台招募当地工作能力强、说话做事威望高的党员、离退休干部、新乡贤、网格员、院落长、“法律明白人”等担任解事员，形成“有事找志愿者，无事当志愿者”的氛围。 <p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;">易国刚介绍，如今，明通镇“乡贤说事”、岚天乡“乡村会客厅”等各类新乡贤调解组织有效化解各类邻里纠纷和信访积案2000余件，收集意见建议1000余条。城口已实现90%的矛盾纠纷在乡、村两级化解，全县矛盾纠纷化解率达98.2%。 </section></section><section style="margin: -35px 0px 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; display: flex; justify-content: flex-end;"><section style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important; width: 30px;"></section></section></section></section><section data-role="paragraph" style="margin: 0px; padding: 0px; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; 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乡村振兴 | “小板凳”上话治理——重庆城口创新机制提升基层治理效能